Returns and Refunds All fertilizers are non-returnable,In rarest of the rare case does Ecotika management allow for return.In case of return customers are required to retain original packing with shipping label as this will come handy if you choose to return.Returns can only be initiated within 7 days of receipt of package. Refund will be made using DBT (direct to bank), via payment gateway or other banking options with no charges to customers.International Orders are non returnable or refundable irrespective of their category.